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Swing Street Publishing

P.O. Box 846

New York, NY 10025

Phone: (212) 316-1017

Fax: (212) 316-1017

info@goswingstreet.com

Office Hours:

Monday - Friday

10:00AM to 6:00PM

Ordering by Mail? Use this convenient form!

Swing Street Books can be purchased at special rates when ordered in large quantities by corporations, organizations and groups, for educational use, fund raising and sales promotions. Special messages, excerpts and imprints can be printed to your specifications. For more information, contact the Special Sales Manager at: P.O. Box 846, New York, NY 10025. Please indicate how you intend to use the books (e.g. resale, premiums, etc.).

Terms of Sale

Purchases made through this site will be wtih Alight/Swing Street Publishing. Credit card statements may read Swing, Inc. We accept VISA, MasterCArd, American Express, Discover and other methods of payment. Customers choosing PayPal will be directed to PayPal's site to complete purchasing. All sales are in U.S. dollars.

Retail Print Items (ie: perfect-bound books, saddlestitch booklets, printed stationary): If for any reason you are not happy with your purchase, you may return it for a full refund or exchange within 7 days of confirmed delivery.

Retail Electronic Items (ie: PDF, mp3 files): Purchases of electronic items are not refundable.

Trade Orders: Trade orders are subject to the terms and conditions indicated in the original order. Trade accounts should refer to our Dealer Bulletin for more details.

Damages: If you have received a retail print item in damaged condition, please indicate the problem in your return correspondence. Upon receipt of the return, refund(s) will be issued in the original method of payment. Electronic files received in error will be resent upon our receipt of your notification. Notice of electronic error must be received within 24 hours of download.

Cancellations: Purchases of electronic products cannot be cancelled once the item has been delivered. If you decide to cancel an order for a printed product after it has shipped, please follow our procedure for returns. To ensure proper credit, please include the following in your return package: The item(s) you have ordered, a brief description of the problem/reason for your return, your email address if you wish to be notified, the type of credit card and number to which the item(s) have been charged and any invoice numbers included with the original packaging. Including a daytime telephone number where you can be reached is also helpful. Upon receipt of the return, refund(s) will be issued in the original method of payment.

Questions, Comments and Concerns: should be directed to our Customer Service Manager at: (212) 316-1017 or info@myalight.com. Please do not send any credit card information by email. If emailing, please put your inquiry to Attention: Book Order, to ensure proper routing. You may also use our online contact form.

Unless otherwise indicated, all printed materials are shipped via U.S. Postal Service with delivery confirmation. Unless otherwise indicated, please allow 2-3 weeks from the date of your order to receive your purchase(s) by mail.

Traditional booksellers should view our online dealer bulletin at: www.myalight.com/bulletin.html for more information regarding establishing an account and volume discounts. We will be happy to place your order by phone or fax at: (212) 316-1017. Booksellers may also check with Baker & Taylor, or local wholesalers to place an order. If you are a Library, Kiosk, Specialty Store or non-traditional bookseller, and you wish to place a volume order, please contact our Sales Department at: (212) 316-1017 or use our Trade contact Form www.myalight.com/contact.html. Also visit the Librarians link at our website. Many of our print titles are available through Baker & Taylor.